I'm no stranger to cups and have used one every period for 12 years. I wanted a change of style and especially liked the idea of a coloured one (black) as I thought it might be keep the cup looking fresher for longer and I do really like the Hello Cup marketing.... However, I'm very disappointed to find that the cup I bought is subpar and the worst I have ever used for few different reasons. First and foremost the plastic is so stiff! This means when you insert it does not spring open, it stays folded! Ridiculous. If you don't notice this you will leak everywhere. If you do notice, you have to very uncomfortably run your ringer around poking and prodding trying to get it to open up. Secondly, while the little toggle looks great, it needs more grip and its too short, I have a medium/normal length cervix and it takes a lot of effort to pull it out. Thirdly, the cup is really small volume wise. If you tend to bleed even slightly on the heavier side you're going to need to empty the cup out waaay more than you should, which in my mind defeats the purpose of having a cup. Fourthly, it comes in a white bag (eye roll) why not a nice bright coloured bag that won't look filthy in two seconds? I've tested this cup for two cycles and all in all it's been a messy and painful experience. If you're new to cups I would hate for this to be the first one you use. Don't fall for the pretty marketing!
Thanks for your review - we're really sorry we didn't have an opportunity to help you work through your cup issues, there is so much we can help with! The TPE is definitely firm in comparison to silicone, and if your previous cups were silicone, then it would be a little different for sure. The TPE is firm to provide the user with a lovely reliable cup which can handle an energetic lifestyle without the worry of leaks. The cups also have an internal rim which makes them super comfortable and this coupled with the TPE requires the shallow punchdown fold which is often different to the fold users of other brands use to insert their cups. Having mastered the shallow punchdown fold our users find that their cup opens easily and any leaking issues are resolved. The capacity of Hello Cups is comparable to other brands of similar "sizing" (there are XL type cups which have greater capacity). The white bag is easy to wash and designed to inconspicuously hang out among your other everyday items! Please feel free to contact us (email@example.com) at any time to talk through any concerns you may have with your cup, we are happy to help! Love from the Hello Cup Team xxx
I can't believe it's taken me this long to get a cup and I definitely won't be going back to tampons! So comfortable and easy to use. The packaging it comes in is great too, very discreet and looks good tucked away in the cupboard.
Another tampon user bites the dust! So much less single use waste - we love it! Love from the Hello Cup Team xxx
I am thrilled with how well this cup works! I have a low cervix and any other cup I’ve tried was uncomfortable and would leak if I was gassy or constipated. They just took up too much space. I was happy to see that the hello cup was smaller and shorter so I thought I’d give it a shot. I love it! On heavy days I have to empty it more frequently but I’m ok with that. The hello cup has saved me from having to go back to awful tampons. Thank you so much!
We absolutely love hearing how our Low cervix cups are helping our customers! The internal rim helps so much with comfort including gas and constipation! Love from the Hello Cup Team xxx
Hello Cup was the first cup I tried and it has been fantastic. Took a couple of cycles to get used to positioning it after things changed down below following childbirth, but I would never go back to tampons again. I have barely any cramps now when using the Hello cup and only have to change it morning and night so most of the time forget I even have my period! I’ve been recommending them to all my friends. The black is great too as it doesn’t show any discolouration.
Hey thanks for mentioning us to all your friends! We agree that the black is a great colour for hiding any stains! Love from the Hello Cup Team xxx
My cup came just in time for my period and within 2hours my cup was full and I had leaked on my white shorts. Its never happend before as this is my 3rd cup so not sure what and why it happend. Pretty embarrassing tho.
Oh no! So sorry to hear you had a leak issue! We love to help if there are problems so please don't hesitate to get in touch with us firstname.lastname@example.org if you need some personalized help! Love from the Hello Cup Team xxx
Diameter – Low Cervix Hello Cups
The diameter of the S/M is 41mm and the overall length (no toggle) is 43mm. It holds 21mls (to the holes).
The diameter of the L is 45mm and the overall length (no toggle) is 49mm. It holds 28ml (to the holes).
Drop us a line if you have any questions about sizing – email@example.com.